Client Onboarding for Photographers – My Full Workflow from Inquiry to Delivery

A great client experience doesn’t start at the photoshoot—it starts long before. Over the years, I’ve refined a seamless onboarding workflow that builds trust, reduces anxiety, and keeps my photography & website clients informed every step of the way.

My Onboarding Workflow:

1. Inquiry Response Within 24 Hours
   I send investment details, FAQs, and availability.

2. Personalized Consultation
   We plan vision, wardrobe, location, and prep.

3. Contract + Invoice
   Easy, digital, and secure.

4. Prep Guides
   Each session type gets a custom guide—newborn, family, branding, weddings, and websites.

5. Session Day Experience
   Smooth, warm, and organized.

6. Post-Session Communication
   Sneak peeks + delivery timelines.

A professional onboarding process doesn’t just elevate your business—it creates loyal clients who return year after year.